Privacy Notice for Use of AI Technology

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy notice explains how Jacqueline Leake processes personal data when using AI tools and ensures compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice is supplemental to our Privacy Notice that you can view at here

AI Tools in Use

AI refers to a broad category of technologies and methods designed to emulate human thinking and tackle complex challenges. We use AI tools to support business operations, including [e.g., customer service, content creation, and data analysis.Great, now I can complete your paragraph while ensuring it aligns with UK GDPR. Here’s the updated version:

AI Tools in Use

AI refers to a broad category of technologies and methods designed to emulate human thinking and tackle complex challenges. We use AI tools to support business operations, including customer service, content creation, research, data analysis, and workflow automation.

We also use AI in the provision of our following services: content creation, video production, transcription, meeting recordings, and automation processes. Specifically, we use tools such as ChatGPT and Claude for content generation, Perplexity for research, Make and Zapier for automation, Midjourney for image creation, Opus and Descript for video editing and transcription, and Fathom for meeting recordings, action points, and proposals.

These AI tools may process limited personal data, such as first names and business details, with the explicit consent of our clients. We retain this data for five years in accordance with our data retention policy. Where possible, we use AI providers that store data within the UK/EU, but in cases where this is not feasible (e.g., Microsoft and Google, which rely on the UK’s adequacy decision for US transfers), we ensure that appropriate safeguards are in place.

Clients have the right to request access to, or deletion of, their personal data at any time. To make such a request, please contact us via jacqueline@jacquelineleake.com.

What Data Do We Collect?
In using the AI tools, we may process the following types of personal data:

  • Contact Details: Full name, email address, telephone number, etc.
  • Professional Information: Job title, employer details.
  • Financial Information: Payment details, billing information.
  • Other Data: Information provided through correspondence or uploaded documents.

Here’s a refined version of your “How Do We Collect Your Data?” section, tailored specifically to your business and AI use cases:

      How Do We Collect Your Data?

We collect personal data directly from you through the following methods:

  • Online Forms or Surveys – When you complete forms related to our services, AI strategy audits, or training sessions.
  • Email Correspondence – When you provide information via email as part of our collaboration.
  • Uploaded Files and Documents – When you share materials for content creation, automation workflows, or strategic support.
  • Recorded Meetings and Training Sessions – When we record meetings (e.g., using Fathom) to generate transcripts, action points, or proposals.
  • Shared Cloud Documents and Client Portals – When you provide information through shared Google Drive, OneDrive, or other platforms for automation and AI-powered content creation.
  • Messaging Platforms – If you engage with us via business communication tools such as WhatsApp, Slack, or similar.
  • Website Inquiries and AI Chatbot Interactions – When you contact us via our website, where AI tools may assist in processing inquiries.
  • Social Media Communications – If you reach out via LinkedIn, Facebook, or Instagram and provide details for service-related discussions.

We ensure that any personal data collected is processed in line with our privacy policy, and we obtain explicit consent where necessary before using AI tools.

Why Do We Use Your Data?

We process personal data to:

  • Improve the quality and speed of our business processes – AI tools help automate tasks, streamline workflows, and enhance efficiency.
  • Deliver services more effectively and efficiently – AI enables us to provide timely, high-quality support, content creation, and automation solutions.
  • Enhance content creation and marketing – AI-driven tools like ChatGPT and Claude assist in generating tailored content, social media posts, and marketing materials.
  • Transcribe and summarise meetings – AI-powered tools like Fathom and Descript allow us to create accurate transcripts, meeting summaries, and action points.
  • Automate workflows and business processes – Tools like Make and Zapier help streamline repetitive administrative tasks, improving service delivery.
  • Support research and strategic recommendations – AI research tools like Perplexity help us gather insights and provide data-driven recommendations to clients.
  • Improve video and audio content – Tools like Opus and Descript enhance video editing, transcription, and accessibility for training and content creation.
  • Generate AI-powered proposals and reports – AI assists in drafting service proposals, recommendations, and strategic documents based on client needs.

We ensure that AI processing of personal data is conducted in a lawful, fair, and transparent manner, and we only process data with the client’s consent.

What is the Lawful Basis for Processing?
Our lawful ground of processing is Legitimate Interests in that we are enhancing our service delivery and business efficiency. If we need to process special category data we will ensure that we do so in a compliant way which may include obtaining your explicit consent to such processing.

How We Protect Your Data

  • Data processed through our AI tools is protected by [encryption and security measures].
  • Any external AI providers we work with act as data processors under strict contractual agreements ensuring compliance with UK GDPR.
  • We assess the impact of AI on your data through regular audits and testing to ensure fairness, accuracy, and transparency. We do not make solely automated decisions that have legal or similarly significant effects without your explicit consent or appropriate safeguards in place.

Third-Party Involvement

We use the following AI systems as data processors:

We have agreements in place with these data processors to ensure the privacy of your personal data. None of your data is used to improve their tools. For details on their privacy standards, please refer to their respective privacy policies linked above.

AI Disclaimer

No Warranties or Guarantees

  1. AI-generated content and outputs are provided “as is” without any guarantees of accuracy, completeness, or suitability for a particular purpose.
  2. We do not warrant that AI-generated insights, recommendations, or materials will always be free of errors, biases, or inconsistencies.
  3. AI tools may occasionally produce incorrect, misleading, or incomplete information. Users should independently verify any AI-generated outputs before relying on them for business, legal, financial, or personal decisions.

Client Responsibility

By using our services, you agree that:

  • You are responsible for reviewing AI-generated content before using or acting upon it.
  • We shall not be liable for any losses, damages, or claims arising from reliance on AI-generated materials.
  • If you require professional or legally binding advice, you should consult a qualified human professional. AI tools do not replace human expertise in sensitive or regulated matters.

Limitation of Liability

To the fullest extent permitted by law:

  • We disclaim any liability for errors, omissions, or inaccuracies in AI-generated content.
  • We are not responsible for any direct, indirect, or consequential losses that arise from the use of AI-generated outputs.
  • Our total liability for any claims related to AI tool usage shall be limited to the amount paid by you for our services in the preceding 12 months, or £500, whichever is greater.

Changes to This Notice

We may update this notice from time to time. Please check this page periodically for updates.

For further questions regarding our AI usage, please contact us at jacqueline@jacquelineleake.com.

Last Updated: 07/02/25

Changes to This Notice

We may update this notice from time to time. Please check this page periodically for updates.

Contact Information

For queries regarding this notice, contact:
Jacqueline Leake
jacqueline@jacquelineleake.com

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